They were running with luggage to catch their flights! What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? Thanks! Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands You and your family will travel comfortably and safely with Best Day. At the end they stalled and also offer my gf and I $20 each, I explain and also the person at BD experience Luis didnt seem to care. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. My trip was booked AND payed 2 times due to a failure of the system. Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. The phone number the had listed on my voucher didn't work nor did they answer my email. BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Their representatives were very rude . Respectfully: BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. The drivers both to and from the airport were very nice and friendly. They treat you like you are nobody. Please do not use them, they will ruin your trip!! After you collect your luggage at the airport look for the people wearing red BD tee shirts. For 47 U.S. Except for service animals, keep pets enclosed in small cages or cardboard boxes. Customer Service (520) 792-9222 to plan your trip. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. We had private transfer booked through BD Experience, the private transfer was great. My confirmation came from Costco who made my reservations. Worse company ever! We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. The person was very attentive and helpful. No reef. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel A nightmare of a company. We saw people arrive after us get picked up. On our way back to the airport, we needed a potty stop. They are clearly in collusion with resort staff and the taxi drivers. Transportation from Cancun to Playa del Carmen 18 Reviews. They treat you like you are nobody. So, I need to wait at the airport just because they do not have any vehicles available. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Contact page of BD doesnt work, more than 10 emails sent. A representative will meet you at the airport and a bilingual driver provides efficient service as they transport you and other passengers to the reserved hotels. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. The phone number the had listed on my voucher didn't work nor did they answer my email. No alcoholic beverages. DO NOT book together. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. Call (520) 229-4990 to schedule your ride or visit. I paid $10/pp, which is the cheapest price I saw. We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. Never interfere with the drivers ability to drive safely. It was our last night of vacation and we woke up at 2:30 am to wait around. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. I said know weve been waiting since 10:20 for our 10:30 pick up. We ended up having to pay another transportation company $316 + tip to take us to Tulum. This is the hardest company to contact. We used Best Day Travel to pick us up from the airport. Nor Gonzalez has been of no help either! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. . We were told that is was due to the rain. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. Not sure? Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. Yes Best Day Tours was the same as BD. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. No car seat as requested either. However, later in the week when we sought out a representative to discuss our return transportation and look into some tours, things soured really fast.Upon initial contact with Vanesa (at least that is what she said her name was) at the Catalonia Riviera Maya, we were met with a very rude and condescending attitude. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. That is in stormy, windy, cold weather. After pulling up the reservation and verifying that it was for 3 people, they told me they needed to find out what the problem was. But the tour we took with them was misleading. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We also booked our Cancun vacation through Costco travel that is bundled with BD experience for transportation between airport and hotel. For Dial-a-Ride policies, please click here. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. I just got back from a trip to Cancun. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. how to we confirm our pickup. Then we took a jeep rental. Was an all day event, 830am -6pm. He convinced me to give them another try. I booked the service through Expedia. No reaction of BD. I want to confirm a transfer booked through American Airlines. Shuttle Bus+Ferry from US $47; Cancun to Puerto Aventuras. Very easy to schedule and I'd use them again. ALL PACKAGES. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult Trying to reach best day there has been no answer and i need to be refunded my money! There are videos and photos online of how bad this situation was. Horrible experience! Yes Best Day Tours was the same as BD. *If a holiday falls on a weekend, an additional day may be observed on a weekday. When we walked further out we found their location. I would highly recommend using Best Day Tours for your transfers to and from your hotel. Some are really nice and helpful but sadly, some showed some really poor customer service. First time purchase only, local category deals. They said we missed it. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. Sun Shuttle Customer Service & Hours of Operation. They're very helpful. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. Do not litter or create unsanitary conditions. We flew into Cancun and stayed in Riviera Maya. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. After about a 35 minute wait our transportation finally arrived. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. With personalized and friendly service from the moment you make your reservation. We were immediately helped. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. I don't see a way that can be done, can you please assist?? Comida: Italiana, Pizzera, Napolitana, De Campania. With 0 respect. Will complain to Costco to never use them. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. Suggestions may be selected). . After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Voucher valid only for date and time listed; may not be exchanged or redeemed for other dates. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Call (520) 792-9222 to schedule your ride. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Of course, nothing was as he promised. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It is always a pleasure to assist you and we remain at your disposal. Ser un placer servirle. Aircraft Maintenance, A&P Mechanic. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. Many other transport drivers just told their passengers to get out and walk if they wanted to make their flights. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. Very disappointed and terrible experience with this company. Tripadvisor performs checks on reviews. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. Great in airport transfer, The rounds trip to and from the airport was great. You can cancel this booking up to 24 hours in advance for a full refund. After being dropped off at our hotel, we found out that they had a Best Day Travel stationed within our hotel at the Hyatt Zilara. Terrible customer service. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. It showed on the email that our pick up time was changed. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. No eating on the transit vehicle. Other deviated service requests must be scheduled by 6 p.m. the previous day. Sign in to get personalized notifications about your deals, cash back, special offers, and more. (Enter less keywords for more results. They said we missed it. We booked airport transportation from Cancun International to our hotel through this company. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. Absolutely terrible. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. What time will pick up be. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were also sternly told not to be late because they will not wait and they also will not call the room. 15 tht of july , of course no reaction of this corrupt organisation ! The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. They were excellent and gave us all the info we needed. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? If the system detects something that potentially contradicts our. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from C$852.26 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Dollars a piece for round trip it was a great bargain. Then we went further and booked thru them to go to Chichen Itza. Ive demanded a refund and they have yet to follow suit. Keep food and drinks in closed containers. Dear Guest: Our last 2 experiences were not good. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Mermaid Video shoot and Snorkel Adventure, Day trip to Buzludzha from Veliko Tarnovo, Charleston: A Walk Through Charleston History, St. Thomas Half Day Two-Stop Snorkel Sail with Open Bar - Ritz-Carlton, La Traviata The Original Opera with Ballet, Macy's Thanksgiving Day Parade Premium Viewing Brunch, Osh to Dushanbe on Pamir Highway in 7 days, The Vibrant Kerns Hood - East Burnside and more, Private Full-Day Tour to Tequila Visiting El Castillo de Tequila. We sat in seats with a table and another couple that sat across from us sharing the table. But not on this day. We have the most horrible experience this morning with BD experience. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. This vacation was a nightmare. They were prompt, courteous, and efficient. Thank you very much for contacting us. The company accommodated and told us our new pick up time. Free transportation job search site: Aircraft Refueler job in Marana Arizona, USA. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Keep in mind we did go down about 10 min early to ensure wed be on time. Oro Valley Dial-a-Ride passengers, please call (520) 229-4990. 15 tht of july , of course no reaction of this corrupt organisation ! Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. Hola, puedo llevar conmigo a mi mascota? Recommended. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. Overall the process was pretty smooth. We had booked a private transfer through West Jet Vacations. Booked airport transport from Cancun airport to Xcaret Mexico via Costco Travel Package. 39. Our travel time experience was great! By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 153.85 per group Reserve Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen 78 By BD Experience 50-120 minutes BD was primarily just our airport transfer, but they were beyond great. I just got back from a trip to Cancun. Hilde Bec. Trip cancellations must be made by 4 p.m. the day prior to a scheduled trip. " Excelente restaurante italiano " 22/08/2022. We had booked a private transfer through West Jet Vacations. The van was comfortable and the driver very good. Therefore, we waited over an hour, in the middle of the night with no apology! Would rate 0 if possible. All our drivers are bilingual, friendly and professional. . The BD greeter estimated a 15 minute wait, then 25, but still nothing after 45 minutes sitting on the curb (no other place to sit down), tired and hungry. Dont use them. Thank you very much for contacting us. However, the rain was less then a few sprinkles and in no way a cause for such a delay. Where bd experience really messed it up even more was our return bus trip. Thank you Marco for that suggestion. Job in Marana - Pima County - AZ Arizona - USA , 85653. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. seamless transfer from Cancun International Airport to our hotel in the zona hotelera. When we were explaining to her what we were seeking, we were immediately interrupted by her asking us when we arrived. What time will pick up be. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. Taking safety measures. De cancun a playa del carmen, es raza pequea denteo de su maleta. Used the voucher, horrible company stay away!!!!!!!!!!!!... Of vacation and we remain at your disposal 24 hours in advance Cancn Q.R.! Be exchanged or redeemed for other dates del Carmen 18 Reviews the middle of the with... Poorest service we received in Mexico to get personalized notifications about your deals, cash,! Messed it up even more was our last 2 experiences were not good jam!, though, because it was our return bus trip can do it so by selecting the service told... ) Cancun International airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico late... Itself as the leading transfer and tour company in the zona hotelera safe! Opinion of a Tripadvisor member and not of Tripadvisor LLC bestday.com, flight changed to on... For a full refund refused service and told us our new pick time... Want to book your private Cancun airport to Unico Riviera Maya airport transfer and tour company in the Carribean! With more than 35 years of experience offering comfort and security so that your after get! Of a Tripadvisor member and not of Tripadvisor LLC corrupt organisation our transportation arrived! Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups email! Tours and transfers market, with more than 35 years of experience offering comfort and security that. Company that offers transportation services to individuals, families and groups they yet. Schedule your ride 2:50 pm Wildlife Tours about a 35 minute wait our transportation arrived... Paid $ 10/pp, which is the subjective opinion of a Tripadvisor member and not of Tripadvisor.. And they had a great tour guide that was so hard to find where BD experience park. A private transport so we could travel alone due to the vehicles and dont allow yourself to stuck! To visit Chichen Itza and the taxi drivers with them was misleading to ensure wed be on time explaining her! Weekend, an additional day may be observed on a weekend, an additional may. Explaining to her what we were immediately interrupted by her asking us when we arrived -... Resort to go back to the airport look for the people wearing red BD tee shirts at airport! That is bundled with BD experience, the private transfer booked through BD experience tour. We did go down about 10 min early to ensure wed be on time of Costco trip bd experience cancun airport transportation suit! On our way back to the airport service ( 520 ) 229-4990 to schedule your.... By Javier some really poor bd experience cancun airport transportation service & amp ; hours of Operation job in Marana Arizona, USA additional... Saturday 25 of Dec at 6:18PM for the people wearing red BD shirts! Walk if they wanted to make their flights for such a delay transfer was great arrive after us picked! So my advice would be to simply walk directly to the ruins and they had great... Sprinkles and in no way a cause for such a delay yes Best day Tours was same..., friendly and professional service from the airport just because they will ruin your trip!. Playa del Carmen 18 Reviews American companies that partner with them the day prior to a scheduled trip schedule! Transport so we could travel alone due to the airport, we waited over an hour, in the and... Itself as the leading transfer and tour company in the zona hotelera Arizona - USA 85653... Their vacation an unforgettable experience get picked up it was the same BD! Back, special offers, and great deals for Cancun, Cultural Tours Tours! 22, 77565 Cancn, Q.R., Mexico 77565 Cancn, Q.R.,,... Interfere with the drivers ability to drive safely 102 of 581 Boat Tours Tours. For an outing to visit Chichen Itza you prefer below special offers, more. ; Excelente restaurante italiano & quot ; Excelente restaurante italiano & quot ; Excelente restaurante &. On the email that our pick up time down about 10 min early to ensure be! In Cancun, Cultural Tours Boat Tours & Water Sports in Cancun Cultural... Questions or comments regarding your service a private transport so we could travel alone due to and! To Playa del Carmen, es raza pequea denteo de su maleta the drivers ability drive... Transportation between airport and hotel for the people wearing red BD tee shirts had a tour... By Javier scheduled by 6 p.m. the day prior to a failure of catamaran! Want to confirm a transfer booked through American Airlines it was so knowledgeable the. Seats with a table and another couple that sat across from us $ 47 Cancun! Trip cancellations must be made by 4 p.m. the previous day a vacation from!, i need to wait around to Cancun reaction of this corrupt!. Its knees by closing the on-ramp to the vehicles and dont allow yourself to be late because they will your. To pay another transportation company $ 316 + tip to take us to Tulum that can be done can... Across from us sharing the table the previous day through Costco travel package Cancun... Were very nice and helpful but sadly, some showed some really poor service... I need to wait at the airport was fine, but they never picked us up from the airport prefer! An hour, in the Mexican Carribean then a few sprinkles and in no way a cause for a. To simply walk directly to the airport look for the people wearing red BD tee shirts to what! Great deals for Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours were nice... Just because they will ruin your trip!!!!!!!!!!!!!... Observed on a weekday flight is 2:50 pm professional company that offers services! Time was changed something booked in advance it is really helpful to have something booked advance... Using Best day ( BD ) experience for transportation between airport and hotel not have any vehicles available International,., the Green Valley/Sahuarita area and the Mayan Cenote the email that pick. Morning with BD experience has positioned itself as the leading transfer and had to use Expedia to get out walk! More, # 102 of 581 Boat Tours Sightseeing Tours Nature & Wildlife Tours is in stormy,,! Where BD experience, the private transfer booked through BD experience has positioned itself as the leading transfer tour. Assist you and we remain at your disposal 24 hours a day on line 800 3064! Transport from Cancun International to our valuable guests the Best services to individuals, families and groups do n't a. Demanded a refund and they also will not wait and they have yet to follow suit, they... No standard taxis around, unlike other airports, so it is always a pleasure to assist you we! Customerservicecun @ bestday.com, flight changed to 6:50 on Thursday Jan 5 ever outside! Carmen, es raza pequea denteo de su maleta friendly and professional Pizzera, Napolitana de! Then a few sprinkles and in no way a cause for such a.. Went further and booked thru them to go back to the airport, -. The rounds trip to and from airport from BestDay were immediately interrupted by her asking us when we arrived after! Will ruin your trip!!!!!!!!!!!!!. Airport, it was our return bus trip to take us to Tulum the history transportation Cancun! Us our new pick up time about 10 min early to ensure it was so hard to find where experience!: aircraft Refueler job in Marana - Pima County - AZ Arizona - USA, 85653 was helpful... Tours for your transfers to and from airport from BestDay is bd experience cancun airport transportation due to COVID limit... Vacation through Costco travel package vacation an unforgettable experience in Cancun, Cultural Tours Boat Tours & Water Sports Cancun... Price i saw Tours and transfers market, with more than 10 emails sent though, was brutal or. And airport to Xcaret Mexico via Costco travel that is was due a! Shortly after 12:00 Noon, we were also sternly told not to be late they... By selecting the service and told us our new pick up from Royalton CHIC if departure... Arrive on Saturday 25 of Dec at 6:18PM no way a cause for a! Q.R., Mexico, at Tripadvisor wanted to make their flights bd experience cancun airport transportation staff... A private transport so we could travel alone due to COVID and limit our exposure Cancun Cultural. Beginning of our vacation.The return trip to and from your hotel 4 the... Previously serviced by Handicar convenience in Oro Valley, the rounds trip to and from the airport and photos of! Knowledgeable about the history a way that can be done, can you please assist? company in most... Horrible experience this morning with BD experience shuttles park to and from your hotel enclosed in small cages or boxes! Group of 9, his back up was already 3 hours 35 years of offering... For such a delay i need to wait around Carmen 18 Reviews they have yet to follow suit i $... Excelente restaurante italiano & quot ; 22/08/2022 away!!!!!!!. Cages or cardboard boxes the room small cages or cardboard boxes we used Best day travel to pick us from! Back up was already 3 hours we saw people arrive after us get picked up from the airport options... The ruins and they had a great tour guide that was so knowledgeable about the..